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Changes are coming to the contact overview page

Xero

Changes are coming to the contact overview page We wanted to share the next step in improving the contacts experience in Xero, helping you better manage the relationships with your customers and suppliers, as well as your cash flow. The post Changes are coming to the contact overview page appeared first on Xero Blog.

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Our new AI-powered contact predictions have arrived

Xero

We recently announced at Xerocon Sydney that our team was busy enhancing the AI algorithms that power bank reconciliation in Xero, so it would recognise new contacts in your statement lines (even when they’re not in your contact list). The post Our new AI-powered contact predictions have arrived appeared first on Xero Blog.

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IRS may have skirted rules on directly contacting represented taxpayers

Accounting Today

Internal Revenue Service employees weren't always following the proper rules when it came to directly contacting taxpayers instead of their representatives like accountants and attorneys.

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How to Import Contacts & Contact Details into Salesforce

Nanonets

This article is a guide on how to import contacts & details into Salesforce. Why import or update contact details on Salesforce?   Updating contact lists and customer data in CRMs is essential to derive all the benefits of the automated platform. from multiple sources. CRMs help minimize repetitive mundane tasks.  

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Perfecting the Close Checklist

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Feedback and Comments: contact marketing@skystem.com or call 646-833-3177. Due to this program being offered free of charge, there will be no refunds issued. Program Knowledge Level: Overview. Prerequisite: None. Advanced Preparation: None Required. Delivery Method: Group Internet-Based. May 18, 2022 at 1pm EST

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The ultimate contact center automation guide

Nanonets

Contact center automation tools can enable your team to swiftly tackle mundane tasks that often consume their time. Contact centers are customer-focused operations. KPIs like Average Time in Queue, First Contact Resolution (FRC), and Customer Satisfaction (CSAT) are used to determine their success.

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IRS tested on rules against contacting represented taxpayers

Accounting Today

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Global Accounting Principles and Commission Capitalization

Speaker: Ryan Dillard, Chief of Staff Director at CBIZ ARC Consulting LLC; Kelly Hicks, Global Controller at Airbase

Along with ASC 606, ASC 340-40 was added to address accounting costs to obtain a contact and costs to fulfill a contract. ASC 606 is the revenue recognition standard that sets global accounting principles for all private or public companies that enter sales agreements or contracts with customers.