Accounting Department

JULY 2, 2024

Between juggling sales, operations, customer service, and marketing, it’s easy to see why accounting often falls to the bottom of the priority list. Running a small to medium-sized business (SMB) is no small feat.

Customer Service 214

Customer Service Accounting Accounting Outsourced Bookkeeping 214

Intuit

SEPTEMBER 18, 2024

Tax Associate (Remote/Seasonal) Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required Must be willing and available to work a minimum of 20 hours per week Excellent customer service skills are a must, and there is an expectation to interact with customers through video and audio tools in a professional, (..)

CPA 130

CPA QuickBooks Customer Service Tax 130

Intuit

SEPTEMBER 18, 2024

Tax Associate (Remote/Seasonal) Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required Must be willing and available to work a minimum of 20 hours per week Excellent customer service skills are a must, and there is an expectation to interact with customers through video and audio tools in a professional, (..)

CPA 130

CPA QuickBooks Customer Service Bookkeeping 130

Intuit

SEPTEMBER 18, 2024

Tax Associate (Remote/Seasonal) Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required Must be willing and available to work a minimum of 20 hours per week Excellent customer service skills are a must, and there is an expectation to interact with customers through video and audio tools in a professional, (..)

CPA 130

CPA QuickBooks Customer Service Tax 130

Accounting Today

AUGUST 2, 2023

The Treasury Department is trying to modernize the badly outdated agency in a bid to improve customer service and ramp up enforcement.

Customer Service 240

Customer Service Tax 240

Xero

FEBRUARY 28, 2024

It will also provide rapid, personalised insights on demand, such as cash flow projections, to give customers the confidence they need to make business decisions. Using GenAI to onboard customers and support next generation customer service We have also rolled out an AI assistant to improve the customer onboarding experience.

XERO 242

XERO Bank Reconciliation Customer Service Computation 242

Accounting Department

JUNE 29, 2023

Business Process Automation (BPA) is used for operations in production workflows, accounting systems, data management, customer service processes, and even sales funnel coordination. Forms of BPA have become indispensable in industries such as manufacturing, banking, telecom, shipping, stock trading, food production, and many others.

Customer Service 221

Customer Service Accounting Accounting 221

Ace Cloud Hosting

AUGUST 30, 2024

Beyond the usual responsibilities of payroll, customer service, and budgeting, managing and accounting for Inventory adds another layer. Running an inventory-based business comes with its own unique set of challenges.

QuickBooks 105

QuickBooks Budgeting Manager Customer Service Payroll 105

Intuit

SEPTEMBER 18, 2024

Tax Associate (Remote/Seasonal) Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required Must be willing and available to work a minimum of 20 hours per week Excellent customer service skills are a must, and there is an expectation to interact with customers through video and audio tools in a professional, (..)

Tax 130

Tax Customer Service CPA Auditing 130

Intuit

SEPTEMBER 18, 2024

Tax Associate (Remote/Seasonal) Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required Must be willing and available to work a minimum of 20 hours per week Excellent customer service skills are a must, and there is an expectation to interact with customers through video and audio tools in a professional, (..)

Tax 130

Tax Customer Service CPA Auditing 130

Intuit

SEPTEMBER 18, 2024

Tax Associate (Remote/Seasonal) Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required Must be willing and available to work a minimum of 20 hours per week Excellent customer service skills are a must, and there is an expectation to interact with customers through video and audio tools in a professional, (..)

Tax 100

Tax Customer Service CPA Financial Analysis 100

AvidXchange

OCTOBER 16, 2024

Whether there’s a technical glitch, a question about a feature, or a problem with a transaction, having access to prompt support can save your business time and prevent operational delays. Choose an AP automation provider that offers reliable customer service during your peak work hours via multiple channels, such as phone, email, and live chat.

AP 52

AP Customer Service Accounts Payable Accounts Payable 52

RevCycle

MAY 23, 2024

In the realm of healthcare, customer service takes on a whole new meaning. Words Can Build Bridges (or Walls) The language we use in healthcare customer service has a profound impact on patients. Words Can Build Bridges (or Walls) The language we use in healthcare customer service has a profound impact on patients.

Revenue Cycle Management 76

Revenue Cycle Management Revenue Cycle Customer Service Billing 76

Accounting Tools

APRIL 17, 2024

An organization that does not pay attention to life cycle costing is more likely to develop goods and acquire assets for the lowest immediate cost, not paying attention to the heightened servicing costs of these items later in their useful lives - the result can be steadily declining profits, due to the increased servicing costs incurred.

Customer Service 75

Customer Service Budgeting Financial Analysis Cost Accounting 75

Counto

SEPTEMBER 11, 2024

Example: A comprehensive delivery management system that automates dispatch and route planning can minimise manual errors and enhance service quality. Emphasising Customer Service and Marketing 5.1 Customer Service Reliability: Ensure your delivery services are dependable and timely to build a strong reputation.

Customer Service 52

Customer Service Tax Accounting Accounting 52

Intuit

SEPTEMBER 9, 2024

QuickBooks Live Bookkeeping Expert (Remote/Year Round) 3+ years of bookkeeping and/or accounting experience 3+ years of QuickBooks Online experience Required Credentials/Certifications: QuickBooks Online Certification (QuickBooks Online ProAdvisor) Experience supporting Payroll, Sales Tax, or Tax Preparation is a plus Strong customer service skills (..)

Bookkeeping 246

Bookkeeping Bank Reconciliation Certified Bookkeeper QuickBooks 246

Insightful Accountant

MARCH 23, 2023

In recognition of the upcoming 'National Mom and Pop Business Owners Day,' Epson gleaned entrepreneurial insights on efficient processes, reliable technology and customer service.

Customer Service 90

Customer Service 90

Plooto

JANUARY 30, 2023

If you have any doubts about the importance of customer service and building solid client relations, consider the following statistic from a Harvard Business Review study: Increasing customer retention by 5% can increase profits from 25 to 95%.

Customer Service 98

Customer Service Accounting Accounting 98

Xero

MAY 4, 2023

She wrote the first Xero “user guide” and implemented an integrated model of community and customer service in the early days at Xero. The customer experience is something that we hold with the utmost importance and we continue to evolve and foster today. Catherine has made many valuable contributions to Xero over the years.

XERO 201

XERO Customer Service 201

Xero

JUNE 5, 2024

ServiceM8 ServiceM8 is smart job management software for tradies and service businesses that keeps everything in one place: job cards, scheduling, staff tracking, client emails and texts, job notes, forms, online bookings, and more.

AR 191

AR XERO AP Collections 191

Accounting Tools

AUGUST 2, 2024

Higher customer service level. When part of the business strategy is to provide a higher level of customer service, this can call for a greater asset investment. In essence, the strategy mandates more assets in order to lower customer turnover and increase sales per customer.

Customer Service 40

Customer Service Financial Statements Accounts Receivable Accounts Receivable 40

Xero

JUNE 21, 2023

Client-first approach Tennick Accountants’ client-centric approach to accountancy is what set the firm apart, with a real focus on delivering exceptional customer service to help their clients achieve their goals.

XERO 288

XERO Accounting Accounting Customer Service 288

Xero

JULY 13, 2023

Driving digitisation Sempar has embraced technology to drive digitisation, enhance practice efficiency, and deliver exceptional client service. To top it all off, once a new client is onboarded, Sempar’s brownie supplier is triggered to automatically send a box of sweet treats to welcome the new client.

XERO 191

XERO Tax Accounting Accounting 191

CSI Accounting & Payroll

APRIL 26, 2023

Accountants aren’t known for their customer service skills. Working with an accountant offers many benefits, but it can also create problems. If the relationship between your business and your accountant isn’t dynamic, it won’t be as constructive as it could be.

Accounting 98

Accounting Accounting Customer Service Payroll 98

Accounting Tools

OCTOBER 18, 2024

This can cause disruption in the distributor network, and also may not increase company profits, since the company must now fulfill customer orders directly and provide customer service, as well as maintain the distribution channel.

Financial Statements 72

Financial Statements Customer Service Invoicing Billing 72

Xero

JULY 23, 2024

Running a small business can mean moving between being a general manager to a customer services contact, marketing lead and, in some cases, debt collector. This guest blog was written by the team at GoCardless. Without the proper processes in place, managing payments can take up too much time and even result in bigger problems.

XERO 149

XERO Invoicing Collections Reconciling 149

Enterprise Recovery

FEBRUARY 24, 2023

Whether it's troubleshooting office issues like internet outages, customer service challenges, or trying to get paid, entrepreneurship is a busy vocation. When you own your own business, something always demands your attention. Adjust your perspective with this helpful advice for busy business owners.

Customer Service 74

Customer Service 74

Blake Oliver

MARCH 4, 2024

We also show how AI is revolutionizing customer service, offer a fresh take on the 150-hour rule debate, and provide insights into the evolving landscape of commercial real estate taxes given the rise of remote work and decline of offices.

Customer Service 52

Customer Service Tax Accounting Accounting 52

Xero

JUNE 17, 2024

Passion, experience, and expertise drives the team to deliver top-notch customer service and satisfaction. TGR’s employees do this by getting the job done efficiently and economically, and their high-quality service remains a vital part of TGR’s ongoing success and growth.

XERO 184

XERO Invoicing Customer Service Accounting 184

AvidXchange

JANUARY 23, 2024

Additionally, the quality of customer service b e gan to diminish. AvidXchange’s proactive customer service and API integration with Advantage st ood out as valuable time saver s for Norbella’s CFO. These factors led to a willingness to explore other solutions that better met the needs of the agency.

Customer Service 52

Customer Service AP Accounting Accounting 52

Nanonets

JANUARY 12, 2024

At the moment, while applying for a policy or making a claim, customers have to deal with long and tedious processes most of which are carried out manually by insurance companies. This often leads to long delays and unsatisfactory customer service ultimately resulting in losses for the organization.

Customer Service 59

Customer Service Data Entry Collections 59

Xero

AUGUST 7, 2023

ServiceM8 ServiceM8 is smart job management software for tradies and service businesses that keeps everything in one place – job cards, scheduling, staff tracking, client emails and texts, job notes, forms, online bookings, and more. ServiceM8 helps businesses cut paperwork, get more jobs done and provide great customer service.

XERO 221

XERO Bookkeeping Invoicing Account Bookkeeping 221

Counto

SEPTEMBER 27, 2024

Maintaining Customer Service There is also the challenge of maintaining customer service and business continuity, especially for industries that rely on constant operational hours. At Counto, we prioritise your savings and efficiency over hefty fees.

Customer Service 52

Customer Service Tax Payroll 52

Less Accounting

JUNE 15, 2023

Key Takeaways Returning customer rate (RCR) is a significant metric for e-commerce businesses as it measures customer satisfaction, brand loyalty, and business performance. Factors affecting RCR include customer loyalty, product quality, pricing, and customer service.

Customer Service 52

Customer Service Accounting Software Bookkeeping Services Bookkeeping 52

Intuit

AUGUST 30, 2023

Some companies will complete training each year before the tax season starts, but it’s always helpful to have some basic math skills, communication skills for customer service, and experience with tax software. Customer service skills and Spanish are also desirable.

Bookkeeping 130

Bookkeeping Tax QuickBooks CPA 130

CSI Accounting & Payroll

DECEMBER 17, 2023

After terrible experiences with large payroll companies that treated her like a number - and being passed from representative to representative – she decided it was time for the switch to our payroll service.

Payroll 52

Payroll Customer Service Accounting Accounting 52

Less Accounting

MAY 21, 2024

Time Efficiency: One of the most significant advantages of outsourcing is the ability to focus on core business functions like sales, marketing, and customer service without being bogged down by financial paperwork. They offer customized services to meet diverse needs, from payroll processing to bank reconciliation.

Outsourced Bookkeeping 59

Outsourced Bookkeeping Bookkeeping Bookkeeping Services Bank Reconciliation 59