Accounting Today

JULY 25, 2025

Artificial intelligence tools, from customer service bots to automated research assistants, are emotionless, efficient and impartial. According to recent industry forecasts, as much as 30–40% of entry-level administrative, legal, accounting and customer service positions may be changed or replaced by AI within the next decade.

Corporation Tax

Accounting Today

JULY 16, 2025

The need for outsourced services, especially in complex areas of finance, payroll, human resources, tax, fund administration and nonprofit strategic development outsourcing, is only growing, and this combination allows us to expand our outsourced finance offerings and scale faster to meet this major need." © 2025 Arizent.

Corporation Tax

Fit Small Business

FEBRUARY 12, 2025

These companies also tend to combine those characteristics with excellent customer service, given that self-employed individuals can have complex finances that tend to make it difficult to evaluate. The post 6 Best Self-Employed Business Loans in 2025 appeared first on Fit Small Business.

Customer Service

Nanonets

JULY 17, 2025

Companies are rolling out AI across finance, operations, customer service, and procurement—even if the ROI takes time to crystallize.  Average operating profit at Fortune 100s is up from ~13% in 2016 to ~17% in 2025. Source: SAP annual reports AI is going to follow the same trend or an even more drastic one. 

Budgeting

Counto

FEBRUARY 23, 2025

Maintain Accurate Records Having comprehensive records of all transactions, such as invoices, shipping details, and customer communications, can help you fight chargebacks. Offer Excellent Customer Service Resolving customer complaints quickly and effectively can prevent them from escalating into chargebacks.

Billing

Counto

MAY 19, 2025

Now, in 2025, the question isn’t whether another disruption will happen its when and what kind. This typically includes: Customer service and fulfilment Payroll and employee support Accounting and invoicing Compliance filings (e.g. And while most SMEs adapted, many did so reactively, without a plan.

Payroll

Counto

MAY 19, 2025

Instead of removing jobs, automation can: Reduce repetitive, tiring tasks Free up time for higher-value work (quality checks, customer service, planning) Improve employee safety and satisfaction The transition to Industry 4.0 But for most SMEs, the bigger risk is having too few skilled workers to begin with.

Bookkeeping

Accounting Today

JULY 16, 2025

Agentic AI to handle 68% of customer service/support by 2028 Wanan - stock.adobe.com Ciscos latest research predicts that agentic AI will handle 68% of customer service and support interactions by 2028. © 2025 Arizent. All rights reserved. Go ahead and use the tools to make resumes or job listings better.

Auditing

Accounting Today

JULY 21, 2025

Several leaders of the 2025 Fastest-Growing Firms being honored at Accounting Todays Firm Growth Forum Jesse Sutton KNAV has a similar laser focus, but on the Atlanta-based firms global clientele. "We I think that, combined with the pipeline shortage, makes us uniquely positioned to really service the nonprofit sector.

Auditing

Accounting Today

JUNE 25, 2025

EDT 3 Min Read Facebook Twitter LinkedIn Email One of the most successful filing seasons in recent memory" still had a few potholes — and cutbacks at the Internal Revenue Service portend tougher seasons ahead, according to the latest report to Congress by the National Taxpayer Advocate Erin Collins. © 2025 Arizent. All rights reserved.

Corporation Tax

Accounting Today

JULY 29, 2025

The transaction gives the Top 10 Firm access to Auxis AI- and automation-powered nearshore-outsourcing services, which include finance, information technology, human resources, customer service and specialized industry solutions. © 2025 Arizent. All rights reserved. All rights reserved. All rights reserved.

Corporation Tax

Accounting Today

JULY 17, 2025

By Michael Cohn July 16 Technology Small biz looks to AI, and other tech stories you may have missed Plus, the agentic future of customer service and support; CEOs have mixed results with AI and cybersecurity; and upgrades to Microsoft Teams. © 2025 Arizent. All rights reserved. All rights reserved. All rights reserved.

Tax

Accounting Today

AUGUST 8, 2025

EDT 4 Min Read Facebook Twitter LinkedIn Email Billy Long at his confirmation hearing President Trump has removed Billy Long as commissioner of the Internal Revenue Service in the latest sign of turmoil at the embattled agency. "We © 2025 Arizent. All rights reserved. Longs departure occurred only days before his 70th birthday.

Corporation Tax

Xero

JANUARY 14, 2025

In 2025, AI will no longer be something we discuss in abstract terms. Here’s how I see AI playing out for small businesses in 2025. For businesses, this means shifting focus from AIs flashiness to its outcomes; asking questions like, how can I use AI to improve customer service? Thats the new benchmark.

Reconciling

Fit Small Business

JUNE 30, 2025

Despite having low pricing, the best cheapest general liability insurance companies will still offer good customer service, adequate coverage amounts, and a good claims experience should you ever need to file a claim.

Customer Service

AvidXchange

SEPTEMBER 17, 2024

It can help them adapt to a rapidly evolving industry, taking advantage of new technology tools and innovative ideas. In order to gain insight into the top fintech trends for 2025, AvidXchange surveyed 500 finance leaders in August 2024 to learn what’s top-of-mind heading into the new year. check fraud attacks or attempts?

Customer Service

Intuit

AUGUST 27, 2024

AI could create 12 million net new jobs by 2025 (creating 97 million ). Firstly, artificial intelligence skills enable businesses to meet the current state of customer service. The digital age has given rise to smarter customers who know what they want and when they want it.

Computation

AvidXchange

SEPTEMBER 17, 2024

CFO reported on a survey that indicated 84% of CFOs face “significant” talent shortages that have caused them to reevaluate their approach to staffing. AvidXchange’s 2025 Trends Survey underscored this, with 66% of respondents noting that staffing shortages affected their finance department in 2024. economic growth and a 3.5%

Customer Service

Compleatable

DECEMBER 11, 2023

It’s impossible to touch on every area AI is predicted to revolutionise (we’d probably still be here in 2025), but customer service has been specifically singled out by both market experts and customers.

Customer Service

Compleatable

DECEMBER 11, 2023

It’s impossible to touch on every area AI is predicted to revolutionise (we’d probably still be here in 2025), but customer service has been specifically singled out by both market experts and customers.

Customer Service

Billing Platform

APRIL 10, 2023

In 2023, SaaS businesses will accelerate the pace of migrating to customized revenue models such as usage-based pricing/value-based pricing. trillion annually by 2025. It is estimated that cybercrime will cost companies worldwide an estimated $10.5

Billing

Nanonets

MAY 31, 2023

According to Insider Intelligence , automating financial tasks with AI has the potential to save North American banks $70 billion by 2025. AI-driven customer service platforms enable efficient and personalized experiences, improving customer satisfaction and loyalty.

Data Entry

Nanonets

MARCH 23, 2023

The World Economic Forum Future of Jobs Report predicts that by 2025, 85 million jobs will be replaced by machines with AI, which may cause concern for some. Salespeople are now required to possess digital marketing skills to help them promote products online and engage with customers through social media platforms.

AR

accountingfly

MAY 9, 2024

These are just a few of our top candidates this week. Sign up now to receive the full list of top accounting candidates available weekly!

QuickBooks

AvidXchange

MAY 7, 2019

billion by 2025, according to Goldman Sachs , evidence that the technology can have significant business benefits for property managers. The tools enable more effective problem-solving, better customer service and facilitate a multitude of tasks with increased efficiency.

Accounts Payable

Gaviti

FEBRUARY 18, 2024

billion by 2025 in the U.S. Emerging Trends in Debt Collection Outsourcing for 2024 Since a debt collection outsourcing agency needs to work with customers who already have strained relations with a business, they must provide outstanding customer service. It is an industry that is expected to reach $16.7

Collections

Invoicera

APRIL 14, 2024

dollars by 2025, growing at a CAGR of 13.6% during 2019 and 2025. Invoices are our key to monetary rewards to be received for the goods and services we offered. Invoicera is widely appreciated for its features and customer services. Simply manage your business processes with the best custom billing software.

Billing

NextProcess

JANUARY 6, 2023

According to the 2022 Global Business Travel Association predictions , “global business travel will almost reach pre-pandemic levels in 2025” and return to “the $1.4 Now, though, business travel is starting to pick up again despite economic concerns such as inflation. trillion dollar mark” in the middle of 2026.

Expense Reports

Billing Platform

JUNE 18, 2023

trillion market by 2025. How to Run a Successful Subscription Business Having the right products/services fit is just the first step in running a successful subscription business. Aside from operational considerations, there are two essential, equally important elements – pricing strategy and customer service.

Billing

Invoicera

MAY 20, 2024

billion by 2025.” Accounting firms play a significant role in the financial market as they provide service for various entities, as well as guidance for various individuals. These firms provide overall financial services for the better financial health of their clients. It makes a total receipt of $5.

Accounting

Invoicera

NOVEMBER 16, 2023

By 2025, the subscription economy will reach a market size of $1.5 You control customer service staff access, which is closely monitored. Source: UBS Wealth Management If you own a subscription business, you might be looking for a tool to make your financial management easier.

Billing

Future Firm

APRIL 10, 2022

This was one of the top things I tested for when I hired accountants to the team for a few reasons: a) Good communication is one of the core competencies of the future accountant and the cornerstone of good customer service, critical for advising clients through advisory services. Do-It-Yourself Models.

Accounting

Accounting Today

JULY 16, 2025

By Michael Cohn 10h ago Technology Small biz looks to AI, and other tech stories you may have missed Plus, the agentic future of customer service and support; CEOs have mixed results with AI and cybersecurity; and upgrades to Microsoft Teams. © 2025 Arizent. All rights reserved. All rights reserved. All rights reserved.

Tax

Xero

JANUARY 9, 2025

So, here are some of the signals that I will be paying close attention to in 2025 as I think about what the future might hold for people in small business, their advisors and communities around the world. The post How 2025 will set the scene for the next decade of tech advances appeared first on Xero Blog.

Computation

oAppsNet

FEBRUARY 12, 2025

In 2025, businesses must provide seamless and efficient customer service to remain competitive. One of the most effective ways to achieve this is by implementing a customer portal. For oAppsNET users, leveraging a customer portal can transform customer interactions, streamline operations, and drive business success.

Customer Service

Fit Small Business

MARCH 5, 2025

From AI consulting and content creation to specialized training services, there are numerous ways to build a profitable AI business. You could help local restaurants automate their customer service, assist real estate agents with AI-powered property descriptions, or teach small business.

Customer Service

Counto

JANUARY 26, 2025

How the Open Electricity Market Can Help SMEs Save on Energy Costs in Singapore in 2025 As a small business owner in Singapore, keeping costs down is always a priority. This blog will guide you through how the OEM works and how it can help your business save money in 2025. What is the Open Electricity Market (OEM)?

Billing