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Using BPA Software to Improve Customer Service in Accounts Payable

NextProcess

Let’s think about the types of customer service you need to do in an accounts payable department. Usually if you’re answering customer service calls and emails, it’s because your vendors and suppliers want to check on the status of a payment or update their information. What if you could automate that?

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How GenAI will shape the future for our customers

Xero

It will also provide rapid, personalised insights on demand, such as cash flow projections, to give customers the confidence they need to make business decisions. Check out our JAX demo video to see how it will work. Xero has also embedded a GenAI tool into Xero Central to provide answers customers need in conversational language.

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Insurance Automation: Benefits, Use cases, and more

Nanonets

At the moment, while applying for a policy or making a claim, customers have to deal with long and tedious processes most of which are carried out manually by insurance companies. This often leads to long delays and unsatisfactory customer service ultimately resulting in losses for the organization.

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Optimizing Invoice Management for Law Firms with Advanced Billing Software

Invoicera

Get A Free Trial Book Free Demo The Role Of Advanced Billing Software Advanced billing software transforms the standard charging model by automatically performing manual tasks and improving firms’ productivity. Trial Period or Demo Use trial periods or demos software vendors offer to fully comprehend the product before deciding.

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5 Trends That Will Impact Your Business in 2024

Compleatable

It’s impossible to touch on every area AI is predicted to revolutionise (we’d probably still be here in 2025), but customer service has been specifically singled out by both market experts and customers. 2024- An Uncertain (But Hopeful?)

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The Next Era of Healthcare Revenue Cycle Management: Why Experience and Expertise Matter More Than Ever

SSI Healthcare Rev Cycle Solutions

This high-touch, tenure-rich approach is underscored by testimonials from partners who’ve seen firsthand the difference SSI brings: Jennifer Ruda, from Augusta Medical, highlights the ease of the system and the standout customer service, recalling personalized interactions that made her feel valued. “I

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AI Tools for Finance: The Latest Trends for 2024 

AvidXchange

We found the top use cases are currently customer service (67%), fraud detection (64%), risk management (64%) and investment management ( 57%). Fifty-two percent of departments use AI for automation.